Devoted 2 Vintage Terms and Conditions header

Terms and Conditions
Privacy Policy

  1. Introduction
    These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
  2. Intellectual property rights
    Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
  3. Licence to use website
    You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.
      You must not:
    1. republish material from this website (including republication on another website);
    2. sell, rent or otherwise sub-license material on the website;
    3. [reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;]
    4. [edit or otherwise modify any material on the website; or]
    5. [redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)].]
  4. Limitations of liability
    [The information on this website is provided free-of-charge, and] you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
    Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
    To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
    Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.
    However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
  5. Restricted access
    Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
    If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
    We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
  6. Variation
    We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
  7. Entire agreement
    These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
  8. Law and jurisdiction
    This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

Our contact details
The full name of our company is : D2V Ltd
Our address is : Devoted 2 Vintage, Unit 4, 23 Kingsland Road, Hemel Hempstead, Hertfordshire, HP1 1QD, UK.
You can contact us by email to : sales@devoted2vintage.co.uk

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

  1. What information do we collect?
    We may collect, store and use the following kinds of personal data:
    1. information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
    2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services ;
    3. information that you provide to us for the purpose of registering with us ;
    4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
    5. any other information that you choose to send to us;
  2. Cookies
    We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
    We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to [recognise your computer when you visit our website, and to personalise our website for you.
    Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
    We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
  3. Using your personal data
    Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
      We may use your personal information to:
    1. administer the website;
    2. improve your browsing experience by personalising the website;
    3. enable your use of the services available on the website;
    4. send to you goods purchased via the website, and supply to you services purchased via the website;
    5. send statements and invoices to you, and collect payments from you;
    6. send you general (non-marketing) commercial communications;
    7. send you email notifications which you have specifically requested;
    8. send to you our newsletter and other marketing communications (relating to our business) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at sales@devoted2vintage.co.uk);
    9. provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
    10. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
  4. Other disclosures
    In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
    4. Except as provided in this privacy policy, we will not provide your information to third parties.
  5. Security of your personal data
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].
    Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    You are responsible for keeping your password and user details confidential. We will not ask you for your password.
  6. Policy amendments
    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
    We may also notify you of changes to our privacy policy by email.
  7. Your rights
    You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
    You may instruct us not to process your personal data for marketing purposes by email (to sales@devoted2vintage.co.uk) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
  8. Third party websites
    The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
  9. Updating information
    Please let us know if the personal information which we hold about you needs to be corrected or updated.
  10. Contact
    If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to : sales@devoted2vintage.co.uk or by post to : Devoted 2 Vintage, Unit 4, 23 Kingsland Road, Hemel Hempstead, Hertfordshire, HP1 1QD, UK.

Right to Cancellation and Returns Policy – D2V Ltd.

For those customers residing within European Union member states, you have the right to cancel your order up to seven days after ordering your items, or seven days after receiving your chosen items, whichever is the later.

To cancel your order you must contact D2V Ltd. immediately by email; sales@devoted2vintage.co.uk - we will not accept telephone cancellations.

If you decide to cancel your order, after your chosen goods have been delivered to you, then you will be responsible for returning the goods to D2V Ltd. at your own expense.

Throughout the period of cancellation the customer is to retain possession of the items and to take reasonable care of them, on behalf of D2V Ltd.. The goods must be returned to D2V Ltd. with their original clothes tag still attached. You must also take care that the returned goods are not damaged in any way.

Once you have informed D2V Ltd. in writing that you wish to cancel your order, then D2V Ltd. will refund the customer to the value of the goods and shipping (D2V Ltd. to customer), but not the cost of return shipping (customer to D2V Ltd.).

In the case of a customer returning items to D2V Ltd. using our Right to Cancellation and Returns Policy, where the returned item is reported to have been lost in transit, then the customer must provide D2V Ltd. with the proof of postage certificate to enable us to make a claim against Royal Mail / courier / national postal service of country concerned.

 
Please call use for any information
Ordering help

0845 2997633
7 days a week between 9am
and 9pm

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  • "Fantastic vintage Dress.Prompt service. Will definately use you again. Will tell all my scooter friends.! - Debbie, Paignton
  • "Thank you, I received the vintage dress in time for it's debut at the ball! It is perfect, and gained much attention! Great service :-)" - Debra, London
  • "Many thanks for my two vintage dresses. Exactly as described and a perfect fit" - Felicity, Huntingdon
  • "Just received my vintage dress today and WOW! It is gorgeous and fits perfectly, thank you ever so much.", Sian - Sussex
  • "Just to let you know I got this "vintage skirt" yesterday and pleased with such hasty despatch!" - Vanessa, London
  • "Hi I received the item (vintage trousers). It's fab! thank you" - Sarah, Herts
  • "Very impressed with the speedy delivery, package very well. The vintage dress is beautiful. Thank you very much" - Tracey, Enfield
  • " Just received my vintage waistcoat that I ordered on Sunday it now being Tuesday. Excellent service. Lovely website. Nice products. Great experience overall. Well done." - Adam Newark
  • "Just to say thankyou for my vintage 1970s jancourt jacket, recieved it his morning 19 jan.Very pleased with it the condition and fit are just right" - Emma, Cornwall
  • "My vintage denim jacket arrived (very speedy I must say!) and it's gorgeous. What a great service. Thank you." - Alex, Essex
  • "This is the first time I've used your website - I'd like to say that I'm really impressed with the site, particularly the layout and your service. I'll be ordering some more items soon!" - Julie, Warwickshire
  • "Received already! Many thanks, the shirt is exactly what I was looking for!" - Damon, Bristol
  • "Received my dress today WONDERFUL vintage dress - fits like a dream and such quick delivery!!!" - Serena, London
  • "Just wanted to say what a brilliant service you provide - I ordered my vintage dress on Friday, late morning, and it was with me at 8.30am Saturday. The dress itself is great - even better than the picture." - Rosie, Essex
  • "Just wanted to say a major thankyou for your service and vintage products! Ordered via phone on Friday noon and arrived Saturday morning! Incredible! Brilliant!" - Cameron - Birmingham
  • "Thanks a lot for the excellent service. I'm well pleased with my purchases, everything fits perfect and the shirt especially looks fantastic!" - Graham, Cumbria
  • "Just wanted to say thank you. Not only was the vintage jacket exactly as described (as I expected it to be)but also everything I hoped it would be. Perfect size and looks great" - Chris, Southampton
  • "I received my parcel today and am absolutely thrilled with the vintage suit and hat" - Kath, West Yorkshire
  • "Received my vintage dress today (fast postage) it's a great fit, it's gorgeous - love it, thanks!!!!!! I've shared this site with many of my friends with a love for vintage!" - Val, Ipswich
  • "Just wanted to say thank you for such a good service, and i loved my vintage dress.", Caroline - Ascot
  • "Many thanks for a wonderful service and a fabulous garment. The vintage suit is a great fit and exactly the same as one I had in the sixties! Thanks for renewing great memories." kit - Hornsea
  • "Many thanks indeed for the wonderful vintage leather jacket which arrived this morning - a very swift delivery indeed! The garment is just as described and looks and feels terrific" - Kit - Yorkshire
  • "Ordered two vintage items and both fantastic quality and delivery. The customer service is like none I've ever experienced - so helpful! Great company, great people." Nick - Manchester
  • "Just wanted to say many thanks for the unbelievably fast delivery, I ordered on Friday morning and I received Saturday morning and I live in the Channel Islands, an excellent service" - Damian - Jersey
  • "I just wanted to let you know that the vintage handbag arrived safely yesterday morning, and I am very pleased with it. I have added your web site to my favourites menu, and no doubt, will be a regular visitor."- Sheri
  • "I recently ordered a lovely vintage 70's dress from you which I am so pleased with. I just wanted to say thank you for this brilliant item and the great service." - Juliet
  • "I wanted to let you know I recieved purchase today - A very fast service indeed. I have been buying vintage 40's/50's for 28 years for my personal collection - This items was complete and very much as described - Thank you very much for an excellent service - a credit to quality vintage sellers worldwide! " - Johnny
  • "Just a note to thank you for the prompt delivery, and for such fantastic vintage dresses, received safely yesterday. Your web site gives a great idea of the vintage clothes with its honest description and photos, but the reality is even better. I can't wait to strut my stuff in these beautiful things!" - Rose
  • "I just wanted to let you know how happy I am with the purchases from you. It wasn't easy making a choice because the clothes selection was outstanding. What's more the speed of delivery, quality and undoubted care was superb. I will be back again and will urge my friends to pay you a visit." - Nick
  • "Just to say thank you for the vintage Varsity jacket you sent me. Really great and prompt delivery." - Darren
  • "My vintage waistcoat came in the post just a day after I ordered it. It's perfect. Thankyou for being so very prompt!" - Alex, Bristol
  • "Many thanks, the parcel arrived safely. Beautiful vintage clothes, beautifully laundered and packed" - Grace, London
  • "Just to let you know the vintage dress arrived before Easter. Its a fantastic dress, fits perfectly, Im so pleased. I will definitely be looking at your website every week from now on. Many thanks.", Suzanne - London
  • "thank u so much for reserving that gorgeous vintage dress for me!!i picked it up yesterday!i love it!was very kind of you!the lady that works in there..is so nice!" - Bex, Dunstable
  • "The vintage 60s dress and coat arrived and are fantastic. My colleagues were so impressed that they are going to check out your website too! Looking forward to buying from you again in the future." - Stephanie, London
  • "I ordered a 50's day dress which arrived in 2 days. It's fabulous - I love it! Thank you - a great service." - Susan, Kent
  • "My vintage dress arrived this morning (much faster than I was expecting) and it's fabulous, all I need now is somewhere to wear it! This is the second time I've bought something from you and each time it has been easy and prompt." - Jenny, Ireland
  • "got my 1960's dress - its beautiful & in fab condition. excellent service." - Ramona, Ireland
  • "Just a quick note to let you know I received the vintage items and I absolutely love them! Excellent service - thanks!!!" - Maria, Athens
  • "This Monday morning i received the vintage leather biker jacket i order you few days before: Top quality & high feeling; Thank you" - Joseph-Paul, France
  • "The Vintage Davila shirt I ordered from you is awesome. I'll have no hesitation in recommending you guys when anyone asks about my killer shirt on Friday" - Dave, Leeds
  • "I received the vintage dress I ordered, this morning, thank you for the quick delivery. I am very pleased, it is lovely." - Rebecca, Manchester
  • "Many thanks for the super fast delivery!! Everything was perfect and in lovely condition. Great service" - Annette, Somerset
  • "I received my vintage dress yesterday, thank you. It's fantastic and fits me perfectly." - Vicky, Kent.
  • "Received the vintage tie yesterday., very cool 60's item that oozes Mod ... Thanks again" - Tony, Dublin
  • "I received the retro Radley dress today and it looks fantastic" - Lucinda, Nottinghamshire
  • "The vintage coat is fabulous…Wonderful goods, fabulous service… shall recommend you to all my friends" - Shelley, Surrey
  • "Great Vintage Shirt, great service" - Paul, St. Ives
  • "I recently bought a Vintage 1960s Bobbie Brooks dress and its amazing. The delivery was extremely quick and I am thrilled with my first unique vintage purchase. Will definately shop again and recommend to everyone." - Claire, Sheffield
  • "Hi to all you cool people! I just wanted to say thank you for the great vintage clothes I have purchased from your site!! GREAT SERVICE AND FIRST CLASS WEBSITE!!" - Rob - Norfolk
  • "Hi, just wanted to say thanks for the efficiency of shipping my vintage dress - Its stunning!" - Jo-Anne - Berkshire
  • "I ordered a little 1950's cocktail dress from you yesterday, I was thrilled when it arrived today. It fits beautifully and looks great. Thank you so much, I think I will have to start buying all my vintage clothes from you!" Coral - Southampton
  • "Thank you so much for your fantastic sales service. Everything about our transactions have been so simple thanks to the terrific service you offered." - Jenny, Ireland
  • "My 1970s day dress came today(fast or what!) its even better than i thought." - Anne-Louise, Liverpool
  • "Many thanks. Your service has been excellent and I am very pleased with the retro coat" - Alexandra, Monmouthshire
  • "Got my order on Saturday. Just wanted to say thanks for providing a great service." - Chris, Edinburgh
  • "Just a note to let you know that you should hopefully be getting plenty of vintage orders from my friends and family after I wore the 1960s suit to my sister's wedding. Everyone was asking me where I'd got it!" - Alex, London
  • ""I have just received my order placed june2 (its now june4!) I didnt know shopping could make me this happy! Wonderful retro dresses, even better than shown/described, and I`ll be recommending you to everyone. Thanks!!" - Jane, Norfolk
  • "Thanks to Devoted2Vintage for the most perfect vintage little black dress on the face of the earth!Great service- would highly recommend this store to anyone wanting something that little bit extra special" - Tae, Birmingham.
  • "Thanks for the speedy response. I am very impressed with the service. It is much appreciated" - Michael, Derbyshire
  • "I just wanted to let you know that I received my vintage jacket and shoes and they’re great!"—Sinead, Ireland
  • "Your parcel arrived yesterday. We are delighted with everything, many thanks for your help"—Catriona, Glasgow
  • "Thank You for my vintage shirt arrived safely yesterday and I love it Look forward to buying more"—Bhavena, London
  • "Love your retro clothing"—Tim, London
  • "Many thanks for the vintage dress which arrived this morning. A very good service! The dress is for my 16 year old daughter. She wanted ‘something a bit different’. She loves the dress and it looks amazing on her. Once again, many thanks."—Anne, Hampshire
  • "The retro jacket arrived! It is perfect! Perfect looking and fitting. Thanks so much. I will be buying from you guys again soon. Thanks again"—Michael, New York
  • "Thank you so much, I received my order and love both the vintage dresses. I look forward to buying more from you in the future. Great service great stuff."—Sue, London
  • "Many thanks for great super fast delivery"—Al, Devon
  • "I just wanted to let you know my vintage dresses has just arrived! That was really fast – thank you the vintage dress is just gorgeous."—Jemma, Melbourne Australia
  • "Thanks guys for the fabulous service you’ve provided me-cannot fault u!"—Steven, Kent