Need to return an item? No problem, we have a full 7 day returns policy. We hand pick and clean our clothes to ensure that the items reach you in fantastic wearable condition and provide detailed accurate measurements. However, due to the nature of Vintage Clothing there may occasionally be small imperfections in the goods which we always try to identify in the description. If you are not entirely satisfied with your purchase you can return it to us within 7 days of receipt for an exchange, credit note or refund. Please note that all our items are now fitted with a tamper-proof plastic security seal, don't remove this unless you are keeping the item as we will not accept returns once it has been removed.
If you would like to return an item you must complete a returns form, available here and post the item(s) back to us within 7 days of receipt of your order. Please do not return any items to us without the form as we may not be able to process your refund.
Please note: we cannot accept returns unless:
Any item(s) returned that smell of smoke or perfume will be subject to a £10 dry cleaning charge.
Devoted 2 Vintage cannot accept responsibility if returned items are lost or damaged in the post so the customer must ensure that the items are properly packaged and insured.
Please allow 14 days for your refund to be processed, but it may take a little longer to appear on your statement.
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